Order Terms

High-quality products tailored for wholesalers and distributors worldwide.

Order Terms

Chinee Textile Products Co., Ltd. supplies home textiles, bedding, towels, mats, rugs, decorative fabrics, industrial and technical textiles, textile accessories, yarns, and related custom-processed products to international B2B buyers. The following ordering process is designed to help importers, wholesalers, distributors, retailers, hospitality suppliers, and project buyers communicate their requirements clearly and confirm each order efficiently.

1. Inquiry and Product Selection

Please send us an inquiry identifying the products you need and their intended application. You may request standard products or provide specifications for custom manufacturing. Reference photographs, drawings, samples, technical documents, or target-market requirements are helpful when available.

For an accurate review, please include as much of the following information as possible:

2. Customization, Samples, and Quotation

We will evaluate the inquiry according to the product specifications, materials, processing method, quantity, packaging, and delivery requirements. If any details are incomplete or require technical clarification, our team will contact you before preparing the quotation.

Custom options may include dimensions, fabric composition, weight, color, pattern, logo application, labels, packaging, and performance-related features, depending on the product. Custom textile processing is reviewed on a project-by-project basis.

Where a sample is required, the sample type, sample charge, tooling or development cost, courier fee, and preparation time will be confirmed separately. A sample may be developed from the buyer’s specifications, artwork, reference sample, or approved material selection. Sample appearance can vary slightly from bulk production because of material batches, dyeing conditions, or production methods; acceptable standards should therefore be confirmed before the order is finalized.

Each quotation is based on the information available at the time of issue. Pricing and availability may change if the specifications, quantity, packaging, shipping terms, raw-material conditions, or other order details are revised. The quotation validity period and any applicable minimum order requirements will be stated in the commercial offer.

3. Order Confirmation

An order is considered ready for processing after both parties have confirmed the commercial and technical details. Depending on the order, confirmation may include a purchase order, pro forma invoice, specification sheet, approved sample, artwork proof, packaging layout, color reference, and other relevant documents.

Before approval, please carefully review the following details:

Any changes requested after order confirmation may affect the price, production schedule, material usage, or feasibility of the order. Changes will be implemented only after their impact has been reviewed and accepted by both parties in writing.

4. Payment Terms

Payment terms are agreed according to the order value, product type, customization level, production requirements, and cooperation history. The applicable payment method, payment schedule, currency, bank details, and related conditions will be stated in the quotation or pro forma invoice.

Production scheduling and shipment arrangements are subject to receipt of the agreed payment and completion of any required approvals. Buyers should use only the payment information shown on confirmed commercial documents. If bank details appear to change, please verify the change directly with our authorized contact before making payment.

Bank charges, transfer fees, taxes, import duties, customs charges, and destination expenses will be allocated according to the confirmed trade terms and commercial documents.

5. Production Approval and Quality Check

Production begins after the required order documents, technical details, sample approvals, and payment arrangements have been confirmed. The estimated production schedule depends on product construction, raw-material availability, customization, quantity, packaging, and other order-specific requirements.

For customized products, Chinee Textile Products Co., Ltd. may request approval of a pre-production sample, color swatch, artwork proof, packaging proof, or other production reference. Timely approval from the buyer helps avoid unnecessary delays. If approval is postponed or the specifications are changed, the production schedule may need to be updated.

Quality checks are carried out according to the confirmed product requirements and agreed inspection criteria. Depending on the product, checks may cover material, dimensions, weight, color, workmanship, printing or embroidery, stitching, filling, backing, labels, packaging, quantity, and general appearance.

If third-party inspection or specific testing is required, please state this during the inquiry stage. The inspection standard, testing scope, responsible party, timing, and related costs must be agreed before the service is arranged.

6. Packing and Delivery

Standard or customized packing can be arranged according to product characteristics, order quantity, transport method, and buyer requirements. Available solutions may include folded packing, individual bags, compressed packing, inner cartons, export cartons, rolls, bales, pallets, labels, inserts, and shipping marks, depending on the product.

Delivery may be arranged by sea, air, rail, road, courier, or another suitable logistics method. The selected method will depend on shipment volume, destination, urgency, cost, and the confirmed trade terms. Freight quotations and estimated transit times are subject to carrier availability, route conditions, customs procedures, and other factors outside the manufacturer’s direct control.

Shipping documents are prepared according to the confirmed order and trade terms. Required documents should be specified before shipment, especially where the destination market, customs authority, bank, or buyer requires particular wording or formats.

Before dispatch, we may provide packing details, shipment information, or product and packaging photographs where appropriate. The buyer or appointed forwarder should confirm collection instructions and shipping details promptly to support the planned dispatch schedule.

7. Receipt and After-Sales Communication

Upon receiving the shipment, please check the outer packaging, carton count, product quantity, item specifications, and visible condition as soon as reasonably possible. Any apparent transport damage should be noted on the carrier’s delivery record and documented with clear photographs before the goods are moved or unpacked further.

If you identify a product or order discrepancy, please contact Chinee Textile Products Co., Ltd. promptly and provide the purchase order or invoice number, item reference, affected quantity, a clear description of the issue, photographs or videos, packaging details, and any relevant inspection information. Complete documentation allows us to investigate the matter efficiently.

After reviewing the production records, approved specifications, inspection information, shipping documents, and supporting evidence, we will discuss an appropriate response according to the confirmed order terms and the circumstances of the case. Products should not be returned, reworked, discarded, or otherwise handled as a claim without prior written agreement.

8. Important Ordering Notes

9. Starting an Order

To begin, send your product specifications, estimated quantity, customization requirements, destination, and requested delivery schedule. Our team will review the information, clarify any technical or commercial points, and provide a quotation for confirmation. Clear specifications and timely approvals help Chinee Textile Products Co., Ltd. manage sampling, production, packing, and shipment in an efficient and transparent manner.

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